Privacy Policy

Our Privacy Policy

Effective Date: May 19, 2025

1. Introduction

At 24/7 Emergency Plumbing Heating (Midlothian), accessible from https://www.247emergencyplumbingmidlothian.co.uk/, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and any other information you provide when contacting us or using our services.
• Usage Data: Information on how you access and use the website, including your IP address, browser type, and pages visited.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services.
• Respond to your inquiries and provide customer support.
• Improve our website and services.
• Comply with legal obligations.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist in operating our website and providing our services, subject to confidentiality agreements.
• Legal Requirements: If required by law or in response to valid requests by public authorities.

5. Cookies

Our website may use cookies to enhance user experience. You can choose to disable cookies through your browser settings; however, this may affect the functionality of the website.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to access, correct, or delete your personal information held by us. To exercise these rights, please contact us at the information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Address: 1, Jarnac Court, Dalkeith EH22 1HU, United Kingdom
• Phone: 0131 563 1581
• Email: info@emergencyplumbersedinburgh.co.uk