Gas Safe certified plumbers serving Midlothian since 2005
24/7 Emergency Plumbing Midlothian was founded in 2005 by a local plumber who grew up in Dalkeith and understood first-hand how stressful a burst pipe or a broken boiler could be — especially in the middle of the night. What started as a one-man operation has grown into a team of 12 fully qualified engineers, all local to Midlothian and committed to the same values our founder instilled from day one: honesty, speed, and quality workmanship.
Over the past two decades we have served more than 3,000 homes and businesses across Midlothian, Edinburgh, and the surrounding areas. Every new engineer who joins the team goes through our 200-point training programme, covering everything from Gas Safe regulations and pressurised system safety to customer communication and clean-site practices. We do not sub-contract. The engineer who answers your call is the engineer who knocks on your door.
We are proud to be Midlothian's most-reviewed emergency plumber on Google, with hundreds of five-star ratings from real customers across Dalkeith, Bonnyrigg, Loanhead, Musselburgh, and beyond.
Every job we take on is backed by our three-part service pledge. These are not aspirations — they are guarantees written into every quote we send.
We explain the problem in plain English before we start any work. No jargon, no pressure, no surprises. You will always know exactly what is wrong and exactly what it will cost to fix it.
Every quote is fixed and agreed before a single tool is touched. Our pricing is transparent and competitive. We never add charges after completing a job, and there is no call-out fee for 24/7 emergency visits.
All labour is covered by our 12-month warranty. If anything we repair or install develops a fault caused by our workmanship within 12 months, we will return and fix it at no extra charge. No arguments, no quibbles.
There are many plumbers you could call. Here is why Midlothian homeowners have trusted us above all others for over twenty years.
Our engineers are strategically positioned across Midlothian so we can reach you in 30 minutes or less. When a pipe bursts at 3am, every minute counts — we take that seriously.
Every one of our engineers holds a current Gas Safe registration — it is a legal requirement for gas work in the UK and non-negotiable for us. You can check our registration at any time on the Gas Safe Register.
We treat your home with respect. Every engineer uses floor-protection sheets and shoe covers as standard, and we leave every job site as clean as we found it. If we make a mess, we clean it up — full stop.
All our work is backed by a 12-month labour warranty as standard. Parts warranties follow the manufacturer's terms (typically 2–10 years). You get written confirmation of your warranty with every completed job certificate.
Our engineers do not specialise in just one area. We carry out the full range of domestic and light-commercial plumbing and heating work, which means one team can solve virtually any problem you encounter — saving you the hassle of finding multiple tradespeople.
All engineers are also trained in carbon monoxide safety procedures. Every new boiler installation or service includes a full CO check at no extra charge.
Our certifications are not just paperwork. They represent thousands of hours of training and a genuine commitment to safety and quality.
It is illegal to carry out gas work in the UK without Gas Safe registration. All our engineers hold current registrations covering boilers, gas fires, and associated pipework.
NICEIC approval means our electrical work (including boiler electrics, heating controls, and smart thermostat installation) meets the UK's strict national standards for electrical safety.
Safe Contractor accreditation confirms that our health and safety policies, insurance documentation, and risk assessments have been independently verified to the highest commercial standard.
Whether you have a plumbing emergency right now or want to plan ahead, our team is ready to help. Call us any time or request a free, no-obligation quote online.
Average response time: under 3 minutes. Available 24/7/365.
